Maryland

I am Lauren Mcgraw, a seasoned professional with over 15 years of experience in the senior care industry. As a Senior Sales Leader, I've dedicated my career to improving the quality of life for seniors and their families.

My journey in senior care began when I started selling Durable Medical Equipment in my hometown of Frederick, MD. Through networking and community involvement, I transitioned to Senior Living, where I led a marketing team for a prominent Senior Living Community. Later on, I was approached by a leading Home Care Agency, igniting a new passion in me for providing one-on-one care to seniors in need.

My leadership style is characterised by empathy, trust-building, and a deep understanding of my clients' needs. My skills in prospecting and building strategic partnerships have allowed me to expand my network and deliver immense value to the healthcare markets I serve.

In addition to my sales expertise, I pride myself on being a tech-savvy innovator. I believe in harnessing the power of technology to enhance the quality of care and to streamline processes. My commitment to keeping pace with industry trends has led to the successful implementation of cutting-edge solutions.

My dedication isn't just limited to my professional life. I actively volunteer and support various senior-focused charitable organizations, like the Alzheimer's Association. I am a true advocate for seniors and their well-being, in both my career and my community involvement.

On a personal note, I am blessed with three amazing daughters, a slobbery English bulldog, and a cat. I also have a loving husband who beautifully endures all the passionate female energy in our home!

Tricia is a dedicated leader with a passion for delivering exceptional care and driving operational excellence. As Regional Director of Greenstaff Homecare, she oversees the strategic growth and management of care teams across multiple regions, ensuring clients receive the highest quality services.

With years of experience in healthcare leadership, Tricia excels at fostering collaboration, building strong teams, and implementing innovative solutions to meet the ever-evolving needs of the industry. Her commitment to excellence and her compassionate approach make her an invaluable asset to the Greenstaff Homecare family.

Outside of work, Tricia enjoys mentoring others, staying active, and spending time with her family. Her vision and leadership inspire those around her to strive for greatness every day. 

My clinical background and business acumen are enhanced by my strong communication skills. I effectively explain complicated processes to new and existing colleagues and clients, resulting in the highest level of customer service. I have consistently exceeded all of my nursing, management, and sales goals throughout my career because of my strong drive to succeed and care for others. I have excellent relationship building skills. I am committed to continuous growth, both personally and professionally. I am on the board of the Senior Provider Information Network; the Healthy Aging Leadership Team committee; and was on the Elder Services Provider Council Board. I am a mentor and volunteer. I believe in order to be a successful and productive member of my team, I must lead by example, and maintain my strong moral standards. Every day is a learning opportunity and every morning I want to learn something new to help more people!

Alessandro is a dedicated and resourceful recruiter at Greenstaff HomeCare, committed to finding top-tier talent to join the care team. With a strong background in recruitment and a passion for fostering connections, Alessandro ensures that every candidate he works with aligns with Greenstaff’s mission of providing compassionate and high-quality home care services.

Known for his attention to detail and approachable demeanor, Alessandro takes the time to understand the unique strengths of each candidate, creating opportunities that benefit both the individual and the organization. His ability to build meaningful relationships and his unwavering dedication to excellence make him a key asset to the Greenstaff HomeCare team.

Nikolai plays a vital role at Greenstaff HomeCare as a skilled and dedicated booker, ensuring seamless scheduling and placement of care professionals with clients in need. With a keen eye for detail and a deep understanding of the healthcare industry, Nikolai excels at matching the right talent to the right opportunities, helping to deliver exceptional care services.

Known for his proactive approach and outstanding organizational skills, Nikolai ensures that every shift runs smoothly and efficiently. His ability to juggle multiple priorities while maintaining a focus on client satisfaction has made him an indispensable part of the Greenstaff HomeCare team.